FAQ

FREQUENTLY ASKED QUESTIONS


ARTWORK & PRINTS

Are your prints limited edition?
Yes. Selected artworks are offered as limited edition fine art prints, signed and delivered with a certificate of authenticity.

Do you sell original paintings?
Yes. Original paintings are one-of-a-kind and available for purchase under the “Originals” section of my store.

What type of paper or materials do you use?
All fine art prints are museum-quality Giclée prints, made with rich, fade-resistant archival inks on enhanced matte paper sourced from Japan. The paper has a non-glare, velvety surface and is ideal for fine art display.

Details:

  • Archival-quality enhanced matte paper
  • Weight: 189 g/m² | Thickness: 10.3 mil (0.26 mm)
  • Opacity: 94% | ISO Brightness: 104%
  • Available unframed (shipped rolled) or framed (ready to hang)
  • Printed to order and fulfilled by Printful

Original paintings are created using professional-grade materials and also come with a certificate of authenticity.

Are the prints signed?
Only limited edition prints are hand-signed. Open edition prints fulfilled by Printful are unsigned.


ORDERS & PAYMENTS

How do I place an order?
Select your artwork, choose a format (framed or unframed), and proceed through our secure online checkout.

What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal and Yoco (for South African customers).


SHIPPING & DELIVERY

Do you ship internationally?
Yes. We offer worldwide shipping on all fine art prints and original paintings.

Is shipping free?

  • Fine Art Prints: Shipping is free worldwide.
  • Original Paintings: Shipping is calculated at checkout based on size, weight, and destination.

How are prints fulfilled and shipped?
All fine art prints are made to order and fulfilled by Printful, using their global network of production centers in the USA, Canada, UK, Spain, Latvia, Mexico, and Australia. Orders are routed to the closest fulfillment center to reduce delivery time.

Estimated delivery times for prints:

  • Production time: 2–5 business days
  • Shipping time:
    • USA, Canada, UK & Europe: 3–8 business days
    • International: 5–20 business days

Note: Some items (e.g. framed prints) may ship separately.

Do you ship everywhere?
We currently do not ship to: Russia, Belarus, Cuba, Iran, Syria, North Korea, Crimea, Luhansk, Donetsk, or Ecuador.

Will I receive a tracking number?
Yes, you’ll receive a tracking number via email once your order has been shipped.


RETURNS & EXCHANGES

Do you accept returns or exchanges?
Due to the custom nature of artwork, all sales are final. However, if your item arrives damaged, please contact us within 5 days of delivery with clear photos.

What if my artwork is damaged during shipping?
Email us within 5 days with images of the item and packaging. We’ll work quickly to resolve the issue.


COMMISSIONS & CONTACT

Do you accept commissions?
Commissions are considered on a case-by-case basis. Please reach out via the contact form to discuss your idea.

How can I contact you?
You can reach me via the Contact Page or by email listed on the website.