SHIPPING POLICY

Thank you for supporting original and collectible art. Below is everything you need to know about how your order is processed, packaged, and shipped.


PROCESSING TIMES

  • Fine Art Prints (fulfilled by Printful): Processed and shipped within 2–5 business days.
  • Original Paintings (fulfilled by the artist): Processed within 7–14 business days to allow for varnishing, drying (if applicable), inspection, and secure packaging.


SHIPPING METHODS AND TIMEFRAMES

We ship both locally and internationally using trusted courier services.

Fine Art Prints (Printful Fulfillment):

  • Shipping is free worldwide
  • Delivery times vary by destination, typically:
    • USA: 3–4 business days after fulfillment
    • Europe: 5–7 business days after fulfillment
    • Rest of the world: 7–14 business days after fulfillment

Original Paintings (Artist Fulfillment):

  • Shipping costs are calculated based on the size, weight, and destination of the artwork.
  • Estimated delivery:
    • South Africa: 3–7 business days after dispatch
    • International: 7–14 business days after dispatch

A tracking number will be emailed to you once your order has shipped.


PACKAGING

Every piece is handled with care to ensure it arrives safely and in perfect condition.

  • Prints: Shipped flat or rolled in durable tubes, depending on size.
  • Original Paintings: Professionally wrapped and boxed using protective materials.


CUSTOMS & IMPORT DUTIES

International buyers are responsible for any customs fees, import duties, or taxes that may apply in their country. These fees are not included in the product price or shipping cost.


DAMAGED OR LOST ITEMS

If your artwork arrives damaged, please contact us within 5 days of delivery and include clear photos of the item and packaging. We will work with you to resolve the issue promptly.

We are not responsible for lost or stolen packages once marked as delivered by the carrier.


QUESTIONS?

For any questions regarding your order, delivery timeline, or shipping details, feel free to contact us at any time — before or after placing your order.